Customer Testimonials

Excellent service.

They sent me home by myth and brought me back when it was finished

Very frendly great service.

Thank you for the above & beyond service!! It was appreciated!

Excellent service especially dealing with Ramone. MB is fortunate to have him on staff. Very patient and extremely knowledgeable in getting the repair done as explained to me

Exceptional service. Unparalleled, even among MB dealerships. Special thanks to Victor Cruz for his professionalism, enthusiasm and dedication to make the deal happen.

I always have the greatest experience at new Rochelle Mercedes Benz, Katie was so attentive and answered all of our questions. I would recon this location to all of my fellow Mercedes owners

It was a very good experience! My sales guy is Jason Valentine he’s the best! The process was very smooth, I ordered the GLA 300 coupe in May to be custom made and I got it early august just in time for my bday. Jason checks on me throughout the process and even since I got the car. I am so happy, this is my dream car and Mercedes of new Rochelle and Jason made it happen. I WOULD RECOMMEND.

It's a great place and very good team. I really love this place. Thank you all so much 🌹🌹🌹 .

Had a really great experience. Very patient and get the job done.

Purchased my AMG GLE 53 Coupe .I recently had the pleasure of working with Victor cruz at the Mercedes-Benz of New Rochelle Dealer, and I couldn't be more impressed with the service I received. Victor is an exceptional Service Advisor who went above and beyond to ensure my visit was smooth and efficient. From the moment I arrived, he was attentive, knowledgeable, and incredibly helpful. He quickly assessed my vehicle's needs and provided clear, concise explanations of the required services. The entire process was seamless, and I was back on the road in no time. If you're looking ...

Great customer service.

Customer Service was excellent!!

Excellent Service. They are fast , reliable and welcoming. I have no complaints, i was very happy with the service. Thank you very much

One thing I would like to highlight is that this location has a great team! Christian and Nick helped me pick out my dream car and went above and beyond to ensure that I was satisfied with my purchase. This is a place where you will never feel like “another sale”, but you will truly feel like a “valued partner”. Do not walk, but run to this dealership and ask for Christian or Nick! You will not regret it! Special shoutout to Nick for accommodating my schedule during such a busy time (Labor Day weekend). If I could give him 10 ...

Great

Christian and Nick were amazing at helping me pick my Mercedes and manage the process. They were both the utmost professionals and incredibly knowledgeable answering all of my question.

Excellent services

Quality service

Jesse was excellent, treated me well and provided excellent service. The service center is efficient and responsive, would recommend 👍

Had a smooth experience with the dealer and happy with my first Mercedes experience 🤩🤩

Shoutout to New Rochelle Mercedes Benz! Great service & hospitality from Lenin & team. Walked in & out same day with a new car! Kept the process very simple & easy for us. Thanks again!

I’ve been coming to this location for almost 10 years and it’s continued to be top tier. I worked with Katie today during my visit and although she’s new, she was great. Very friendly and helpful

You folks were quick in the Service Department. Very professional job! When I purchase my next Mercedes Benz I know I am going to New Rochelle Mercedes Benz!

I can only say great things about MB of New Rochelle. While searching for a car, I went to pretty much all local MB dealerships across CT and NY state, and I can tell with confidence that the one in New Rochelle has been the best among all of them. Everything went so smoothly from my first initial call with Christian to confirm availability of the vehicle I was interested in to test driving it with Alex and ultimately to purchasing the car with kind assistance of Christian. Everyone I dealt with at the dealership was professional and accommodating. I ...

The best! Victor Cruz deserves a raise,he is THE BOMB!

Nice place I was pleased with there service, and how I was treated while I was there.

Everyone made it quick and easy to get into a new MB. They made sure I was comfortable during the entire process. I highly recommend Victor he is truly outstanding.

The sales representatives are always friendly and eager to help you with your car.

Can usually get a loner for my appointment a week out. Turn around time for my service appointments are usually very quick. Highly recommended

(Translated by Google) A good service Semicolon everything is a 10 (Original) Un mul buen servicio Semicolon todo le sol un 10

Christian DePalma’s services and patience was unmatched. He answered all of my questions honestly and helped me through the seamless process of getting my new car. He took me through all of the details at the most granular level for each car design to provide me with understanding the differences between each car model. I highly recommend anyone to reach out to Christian as I am definitely going to continue working with him in the future. Nicollete Natale was also very helpful in preparing me with the sale of my car as well to explain the various options available. ...

As always “The best or nothing”.

Katie was excellent and helpful throughout my recent service.

Great and quick service

Everyone was very friendly and good service was given

Great service

Excellent customer care rep. She did a great job and she is very professional. I’m very please with the first class customer care. Great job

Christian at New Rochelle Mercedes was so great when it came to helping me decide what vehicle I want, budgeting and design availability. I am so happy with my new car and definitely recommend going to this dealership. Christian was very professional and well informed.

I hit a big pothole near my house and got an immediate flat tire. I called AAA to tow the car to MB NR, which had previously done an excellent job in servicing my car. Once again!, they were very understanding and said they would squeeze me in. The tire was fixed and I drove home later that day. Courtney was wonderful and so is the rest of the service team. Thank you everyone.

Outstanding customer service, care and support. Katie’s personalized detail to me and my situation were superb. Kudos to you all!

Excellent service by techs, Courtney, Customer Service and Pete, Service Manager

Excellent Service..I would highly recommend to my family and frends

My service rep Jesse Bautista was very helpful & professional. He made my experience so easy. Answered all my questions with a smile

People and very friendly and service is awesome

Mercedes Benz of New Rochelle is an excellent dealership to purchase a car no presure kind and friendly sales team. They work hard to make you happy with your purchase and are transparent and honest very rare quality.

Great experience

I am on my 10th MB with the same dealership. They are the best ! I highly recommend them. The best customer service and satisfaction.

Great dealership with great selection Christian was absolutely fantastic. Took his time and explained everything to me, went through every model with every option and made sure that I got exactly the car that I wanted. I would recommend friends and family here simply because of Christian absolutely amazing at his job.

My experience was great. Katie is very reliable and listen to her clients and get the job done.

Repeat customers at MB NewRo. The dealership is state of the art and our salesman (JJ Gu) is very knowledgeable and a pleasure to deal with.

Nicholas Wrage was our sales representative and he was really nice, professional, and work super fast. He was able to get me my brand new 2024 c300 in a day. I’m very happy with my new car and happy with the adequate service I received. He was very welcoming at the dealership as well

When I arrived I received very professional curtaces from a team that went after the problems with my car, old 2008 c300 and handled it like was a brand new car, I thank the team and the new members as well (handi)

There were great!!

My battery died and they got me in on a Saturday. Katie was patient with me even though I may not have been. She consistently kept me informed of where they were in the process and got me back on the road. Thank you!

Very professional and helpful Love my pick up location and brand

Special thanks to service manager John Hunt for his service . Thank you.

Amazing experience and very friendly people!! Love it there!

Everyone was very professional and my vehicle was fixed to my satisfaction. I’m happy with the service I received.

I came all the way from Staten Island to purchase my vehicle from Mercedes-Benz of New Rochelle I have to say everybody was great from start to finish no hidden fees Christian and Alex answered all my questions and concerns. I would definitely recommend this dealership to everyone.