Alexander Nikaj is #1 in my eyes! Experienced professional, courteous and patient with me as I weighed all my options. He truly treats my husband and I like family and we will continue to use him for future purchases. Thank you Alex!
They treated me like a person, not a number. The staff is extremely professional each and every one of them. They went out of their way to make me comfortable and more importantly happy. The manager Micheal Telep is a great representative to their organization. There was something that neeeded to be handled and it was done flawlessly. Micheal was a complete professional and went above and beyond to make me happy with the results. To be honest, I didn’t even ask or expect the options that were presented to me. That was a pleasant surprise in of itself. In my past experience, most companies once they had you locked in to a big purchase like a car, they would never ever consider revisiting any changes. Especially once you drove it out of their driveway. Good for you Mercedes of New Rochelle for being a up standing company. I will always have something positive to say about your company and your staff. Thank you for making my car lease experience so stress less.
Overall experience was very positive. Dealership staff was personable and accomodating. Sales process was straightforward. I have nothing more to offer and to require 25 words is ridiculous.
Brought my car in to replace 2 front tires. Staff was courteous & attended to all aspects of the visit expeditiously. The service was performed in a timely manner. Great job!
This is my 3rd lease. Love my car. Staff is great and knowledgeable. Bob Lasagne was super accommodating and got me exactly what I wanted.
Prompt service on day one with a speedy return the next day however it took about 1 1/2 hour to deliver my vehicle which was ready at 1200 as per telephone conversation I arrive at the dealership at 1pm it seem like once I was in the waiting area no seem to remember that I was there waiting for my vehicle I had to make my presence be known then my car was delivered
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