Customer Testimonials
Take a look and see for yourself what our customers say about us.
Excelente servicio
If youre thinking about taking your car into a Pepe Mercedez Benz DO NOT GO TO WHITE PLAINS JUST COME HERE TO THE NEW ROCHELLE LOCATION. The minute I walked in to get my car fixed they were already updated on what was going on. They listened to my every concern regarding what was wrong with the vehicle. I felt comfortable when one of the employees took my car for a test drive with me. He detected some of the problems he thought the car may have. I was able to get a loaner right away, while it was being ...
We just purchased a 2017 GLC 300. Since it is “ previously owned”, we were somewhat nervous about buying it, but our sales rep, Jennifer Mangone, did an incredible job explaining the fact that it is Certified & what that means. She also explained how all of the bells & whistles on the car work. My wife & I are not tech oriented, but Jennifer slowly & patiently took us thru the tutorial ... twice. She even offered to provide an in person refresher course. As if that wasn’t enough, she called the day after we brought the car home to see if we had any immediate ...
Usually, car dealerships are terrific in getting you in a new car and for the right price getting you out the same day. Although, that’s not why I chose Mercedes Benz. I like assurance in reliability, and for this reason I give new Rochelle Mercedes a 5 star review. The staff there is nothing shy of great, heartfelt people. Especially a young man named Robert Schiavone that assisted me in every aspect of my service quota. He was extremely persistent and offered even his personal phone number if I had any questions. Truly a bright talented young man that Mercedes ...
Robert Schiavone is the best !!! he is part of the service team. He made my experience so smooth and is so knowledgeable. Answered every one of my questions and assisted me throughout the entire time i waited for my car to get service. I recommend anyone who needs to get their car service to go visit him. The kid is a natural at what he does and his customer experience is unreal. I live an hour out from New Rochelle and I have to say this will be my new home store due to how great he treated me. I ...
Michael is the sales manager and he’s amazing. Not only did he help me choose my car based on my budget he’s been a guidance from the day I started to car shop until after the sale was closed. He is always available for his clients and does great with representing Mercedes Benz as a brand. I would recommend this location to everyone. David is the sales agent who helps my family and he is great.
