Mercedes-Benz of New Rochelle will be CLOSED in observance of Memorial Day on Monday 5/27. We will resume normal business hours on Tuesday 5/28.

The Mercedes-Benz Warranty

Mercedes-Benz Express Service

If you purchase a new Mercedes-Benz vehicle, you’re automatically protected by the Mercedes-Benz New Vehicle Warranty. This comprehensive protection covers material and craftsmanship defects for up to 48 months or 50,000 miles, whichever comes first. And if your warranty runs out or you’re looking for extra security, check out the Mercedes-Benz extended warranty! The Extended Limited Warranty covers both new and certified pre-owned vehicles and is available in packages of up to 3 years or 100,000 miles. Pre-owned vehicles have other warranty options too – check out our CPO warranties for details.

Mercedes-Benz New Vehicle Limited Warranty

As stated above, Mercedes-Benz’s basic new vehicle warranty covers workmanship or material-related defects for 48 months or 50,000 miles, whichever comes first. Hybrid and electric vehicles may be eligible for a longer warranty of 6 years or 62,000 miles. At Mercedes-Benz of New Rochelle, we guarantee the highest level of service for your Mercedes-Benz vehicle, and will perform any repairs or replacements that arise in this initial 48-month period. Here’s what’s covered by our basic new vehicle warranty:

  • Roadside assistance
  • Powertrain
  • Corrosion perforation
  • Electrical systems
  • Climate control
  • Steering
  • Audio and navigation systems

Although coverage is wide-ranging, there are a few components that are not covered by the Mercedes-Benz warranty. These include:

  • Damage to tires or rims from road hazards or improper maintenance
  • Brake pads and discs
  • Wheel alignment and balancing
  • Wiper blades and inserts
  • Batteries for remote controls (including the keyless EASY ENTRY® system)
  • Any damage due to insufficient or improper maintenance
  • Any damage caused by altering components your vehicle

Coverage also depends on the type of damage and how it occurred. For example, environmental damage like heavy rainfall or flooding is not covered by the warranty. 

Mercedes-Benz Extended Warranty

If you’re looking for additional protection after your limited warranty runs out, the Mercedes-Benz Extended Warranty is a perfect choice. This coverage starts as soon as your original coverage ends, and lets you add up to three years of extra protection, or up to 100,000 miles – you can decide based on what best suits your Larchmont lifestyle. In addition to covering all of the same limited warranty components, the Mercedes-Benz Extended Warranty has a number of extra perks, including:

  • Helps retain market value and vehicle integrity
  • Transferable to another owner upon the selling of the vehicle
  • No deductibles or extra paperwork
  • Honored at any authorized Mercedes-Benz dealership
  • 100% refundable if canceled before the expiration of the New Vehicle Warranty
  • Service by Mercedes-Benz expert technicians
  • Access to the latest Mercedes-Benz diagnostic equipment

Mercedes-Benz Certified Pre-Owned Limited Warranty

If you own a certified pre-owned vehicle, we’ve got warranty coverage for you as well. Your vehicle’s previous owner’s New Vehicle Limited Warranty will transfer to you if there’s still time or mileage on it. Once the warranty expires, the Mercedes-Benz Certified Pre-Owned Warranty will kick in with coverage for another 12 months. There’s no mileage cap for this type of warranty, so take your pre-owned vehicle to the streets of Mamaroneck with no fear of mileage expiration! Mercedes-Benz Certified Pre-Owned Warranty covers the following:

  • Engine components
  • Steering
  • Brakes and suspension
  • Electrical system
  • Climate control
  • Much more!

Mercedes-Benz Warranty Service at Mercedes-Benz of New Rochelle

If any defects or problems arise with your Mercedes-Benz vehicle – or if there are any repairs not covered by your warranty – the Mercedes-Benz of New Rochelle service center is here to help with whatever you need. We have a team of expert technicians that know the Mercedes-Benz family of vehicles top to bottom, and we guarantee the use of genuine OEM Mercedes-Benz parts in all of our services. If you have an issue with your vehicle and you’d like us to take a look at it, schedule a service appointment on our website today and we’ll have you back on the Bronxville roads before you know it!

Any Questions? Contact Us Today!

If you have any questions regarding the Mercedes-Benz warranty, or if you’d like more information on anything covered above, contact our New Rochelle office today!

 

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