Connect services.

Complimentary for 3 years.

The link between driver and vehicle.

Monitor your vehicle and take action using the Mercedes me connect app. Whether you’re preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable.

Services include:

  • Remote Start and Remote Door Lock/Unlock
  • Remote retrieval of vehicle status
  • Vehicle Tracker
  • Geofencing
  • Live Traffic Information
  • Online Map Update
Connect services


Assistance and support

Assistance & support.

Complimentary for as long as your vehicle’s technology is supported.

A helping hand at every turn.

The assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you’re not.

Services included:

  • Maintenance management
  • Breakdown management
  • Accident recovery
  • Telediagnostics for improved servicing
  • 24/7 emergency call services
  • Information Call and me Call services


Concierge service.

1-year complimentary trial on select models.

A top-notch luxury experience.

With Mercedes me connect, owning a Mercedes-Benz becomes even more satisfying. Enjoy access to a Mercedes-Benz Concierge, your personal assistant who can help with reservations, tickets, travel arrangements, and more.

Services include:

  • 24/7 Mercedes-Benz Concierge Service
  • Turn-by-Turn Assistance
  • Agent-assisted POI download
  • Assistance via the in-vehicle call button
Concierge service


In-car Wi-Fi


In-car Wi-Fi.

30-day complimentary trial.

Because the drive is just the beginning.

With the entertainment features from Mercedes me connect, you may never want to exit your vehicle. In-car WiFi lets you and your passengers surf the web at any time, while TuneIn® Radio offers thousands of stations, playlists and podcasts to soundtrack your journey.

Services include:

  • Wi-Fi Hotspot
  • TuneIn® Radio


The Mercedes me connect App.

Available now on Android, iOS and Apple Watch.

The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app now to take full advantage of your Mercedes me connect services.

Download on iOS and Android.

The Mercedes me connect App.

Full feature list.

Discover all of the features available with Mercedes me connect.


Remote services.

Remote start.*

Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.

Remote door lock & unlock.*

Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.

Remote retrieval of vehicle status.*

View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.

Point-of-interest download.*

Send an address from your phone directly to the COMAND® navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit.

Programming of charging settings and pre-entry climate control (EV).*

For hybrid and electric vehicles, view your charging status and activate climate control remotely.


Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more.


Vehicle monitoring services.

Vehicle tracker.*

View the current location of your vehicle on a map using your smartphone or computer.

Parked vehicle locator.*

Never forget where you parked again. See your vehicle’s location within a one-mile radius, and get walking directions to it.


Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.

* Included in the Mercedes me connect app.


Navigation services.

Live traffic information.

View live traffic information and optimized route guidance on your vehicle’s navigation.

Car-to-X Communication.

With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.

Fuel & charging stations with pricing (EV).

When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.

Route planning (EV).

Calculate your route based on your vehicle’s remaining range and the charge stations along the way.

Parking points-of-interest.

Need parking? View parking facilities near your location, along with current availability and prices.

Online map updates.

Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.

Weather overlay.

Have the option to view location-specific weather and temperatures within your navigation map.

Predictive navigation.

Based on your completed trip data and habits, the Mercedes me app suggests a selection of likely destinations, which you can send to your vehicle with just a click.

Mercedes-Benz of New Rochelle 40.9189636, -73.7673672.